Refund policy

At ROVWE, we’re committed to delivering quality products and a smooth shopping experience. Please review our return and refund policy below.

Returns & Refunds

We currently do not offer returns or refunds once an order is placed.

However, we are happy to assist and offer a replacement in the following cases:

  • The product received is damaged, or

  • An incorrect item was delivered

Reporting an Issue

If you experience any of the above issues, please:

  • Contact us within 12 hours of delivery

  • Share clear images or videos of the issue

  • Email us at rovweofficial@gmail.com

Our team will review the request and, once approved, arrange a replacement at no extra cost.

Please Note

  • Products must be unused and in original packaging

  • Minor color differences due to lighting or screen settings may occur

  • Size or fit issues are not eligible for return or refund

Contact Information

If you have any questions or need assistance, feel free to reach out to us:

ROVWE Store
City Road, Kuthuparamba
PO 670643, Kannur, Kerala
📧 rovweofficial@gmail.com