Refund policy
At ROVWE, we’re committed to delivering quality products and a smooth shopping experience. Please review our return and refund policy below.
Returns & Refunds
We currently do not offer returns or refunds once an order is placed.
However, we are happy to assist and offer a replacement in the following cases:
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The product received is damaged, or
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An incorrect item was delivered
Reporting an Issue
If you experience any of the above issues, please:
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Contact us within 12 hours of delivery
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Share clear images or videos of the issue
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Email us at rovweofficial@gmail.com
Our team will review the request and, once approved, arrange a replacement at no extra cost.
Please Note
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Products must be unused and in original packaging
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Minor color differences due to lighting or screen settings may occur
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Size or fit issues are not eligible for return or refund
Contact Information
If you have any questions or need assistance, feel free to reach out to us:
ROVWE Store
City Road, Kuthuparamba
PO 670643, Kannur, Kerala
📧 rovweofficial@gmail.com